| |
The Code of Conduct Committee monitors compliance with the Code in three ways:
- Monitoring of annual reports of signatory agencies: Code signatories are required to submit their annual report to the Committee each year for scrutiny and assessment against the minimum reporting standards.
- Investigation of complaints received: Complaints against a signatory agency may be initiated by any member of the public. The Code sets out a clear process through which complaints are investigated and findings determined. (To make a complaint, visit Making a Complaint.)
Where a breach of the Code is identified, actions could include but are not limited to: - resolution sought through a conciliation process
- information to donors
- action targeted at addressing the particular complaint issue
- withdrawal of signatory status with the Code.
- Investigation of inquiries: The Code of Conduct Inquiry Protocol allows for the Code of Conduct Committee to:
- initiate inquiries into areas of signatories practices which may have an impact on the wider aid and development sector but which do not currently fall within the scope of the Code of Conduct
- initiate inquiries into potential breaches of the Code in the absence of a formal external complaint.
Inquiries may lead to: - the referral of sector wide issues to the ACFID Executive Committee for consideration
- the generation of a complaint via the Code of Conduct Complaints Handling Procedure.
| | |
